Combining sleek design with power and precision, Vitamix introduces the first high-performance blenders with wireless connectivity to deliver the ultimate convenience and versatility now and for years to come backed by a 10 year warranty. With a family of containers available you can create a customised personal blending system designed to fit your life from smaller blending of 225 ml blending bowl, 600 ml blending cup to a 2.0 litre blending container for larger blends. Manufactured in Cleveland, OHIO USA with Bluetooth connectivity and new SELF-DETECT™ technology, your blender is ready to connect and evolve, while interlock technology prevents the machine from operating if the lid or container is not secure. All Vitamix Ascent Series blending containers are not only easy to use they are made of BPA-free Eastman Tritan™ copolyester and are self-cleaning and dishwasher safe.
Vitamix High-Performance blenders are a universal tool replacing multiple kitchen appliances performing every day culinary techniques of Blend, Heat, Puree, Crushing Ice, Chopping, Grinding, Whipping, Whole Food Juicing, Mixing and Churning. Vitamix High-Performance blenders are a must in every kitchen. Using a Vitamix High-Performance Blender the difference is in the blend every time creating faster, perfectly smooth nutritious smoothies, juices, hot soups, flours & dough, nut butter, frozen desserts, batters, dressings & sauces, non-dairy milk, and more.
Key Features
- High-performance blender with 2 Litre capacity
- 1200 Watt power, 10 speeds, digital timer controls
- Self-Detect and Interlock Technology for added safety
- Bluetooth connectivity to Perfect Blend App
- Performs 10+ culinary techniques with 3 program settings
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.