Elevate your coffee game with the sleek and stylish Smeg Bean To Cup Coffee Machine. This automatic coffee machine boasts a brushed aluminium front panel in a sophisticated matte black finish. With a powerful 1350-watt motor and 19 bar pump pressure, you can enjoy barista-quality coffee at home. The built-in grinder ensures the freshest brew, while the 1.4L water tank provides plenty of capacity for multiple cups. Want to add a creamy touch? The integrated milk frother lets you craft lattes and cappuccinos with ease. Customize your coffee just the way you like it with adjustable settings for coffee length, dispenser height, and water. Cleaning is a breeze with the included cleaning brush and steam wand cleaning needle. Measuring 433mm high, 336mm deep, and 180mm wide, this 8.4kg machine will be a standout addition to your kitchen. Enjoy peace of mind with a 2-year manufacturer’s warranty. Experience the convenience and quality of the Smeg BCC12BLMAU Bean To Cup Coffee Machine.
Key Features
- Automatic coffee machine with brushed aluminium front
- Uses whole coffee beans for fresh brewing
- 1350 Watt power, 19 Bar pump, 1.4 Litre water tank
- Integrated grinder and steam wand for milk frothing
- Thermoblock heating with adjustable coffee length and menu options
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.