Powerful Cleaning Performance – Designed to effectively capture dust and hair on multiple surfaces, the Hexajet Motor can generate up to 210W of Suction(1). Additionally, 9 Jet Cyclones and 27 air inlets help reduce suction loss and trap fine dust. Cleaning that lasts – No need to rush while vacuuming! A high efficiency battery maintains suction for up to 60 minutes(4) of uninterrupted cleaning. You can even double your cleaning without recharging – simple replace the battery in use with a spare one and extend your cleaning time up to hours. Stands, charges and empties the dust bin -Clean from start to finish with the new Integrated Clean Station(TM). Air Pulse technology removes hair and up to 99.999% of fine dust(5) which is then trapped by the auto-closing dustbin, conveniently emptying the bin without getting your hands dirty of dust everywhere. It also stores and charges the stick vacuum, ready for use. Enjoy efficiency and long lasting performance. The Hexajet Motor”s ultrasonic welded airfoil blades help optimise airflow and is backed by a 10 years limited parts warranty(3) to give you peace of mind.
Disclaimers: (1) Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode and a large capacity battery that is fully charged. Results may vary depending on actual usage.(2) The stated run time applies when using 2x high capacity batteries (2000mA) and the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage.(3) See warranty Card or visit www.samsung.com.au for details on 10 year digital inverter motor parts warranty (5) Based on testing by SLG Prüf- und Zertifizierungs GmbH. Results may vary depending in actual usage. Refers to the size range of 0.5 to 4.2µm (6)Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC62885-2 Cl.5.8 standard, using Jet Mode. Results may vary depending on usage. (7)Refers to dust particles in the size range of 0.5 to 4.2µm
Key Features
- 0.5 Litre bin capacity with bagless design
- 1400 Watt power, traps up to 99.999 percent of dust, cleans hard floors, tiles and carpets
- Li-ion battery, up to 120 minutes runtime, 210 minutes charging
- Stands, charges and empties the dustbin, pet tool included
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.