Samsung 636L AI Family Hub Refrigerator

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SKU: SRF9400BFH Categories: , , Brand:

In stock

$4,999

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30 days return window

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Introducing the sleek new Samsung 636L AI Family Hub Refrigerator with its ultra-spacious 636 litre capacity and industry-leading smart technology. This French door fridge boasts a stunning matte black finish that will add a touch of modern luxury to any kitchen. The generous 386 litre fridge capacity and 250 litre freezer capacity provide ample fresh food and frozen storage for the whole family’s needs. Samsung’s exclusive Family Hub feature allows you to control your fridge, stream music, watch videos, and much more, all via the built-in touchscreen. Key features include Triple Cooling + Metal Cooling for optimum temperature control, dual auto ice makers for endless chilled drinks, and big door bottle bins and veggie boxes for maximum convenience. Slide in shelves and the CoolSelect+ FlexZone provide the ultimate in organisation and flexibility. This fridge is also equipped with Samsung’s groundbreaking AI Vision Inside, which identifies foods and suggests recipes. With its spacious storage, smart capabilities, and sleek design, this AI Family Hub Refrigerator will be the stylish centrepiece of your kitchen. The manufacturer’s part number for this product is SRF9400BFH.

Key Features

  • 636 Litre total (386 Litre fridge, 250 Litre freezer)
  • 3 star energy rating
  • 912w x 1830h x 723d mm
  • Ice and water dispenser, Dual Auto Ice Maker, Beverage Centre
  • AI Vision Inside, Triple Cooling, Slide In Shelf, Big Veggie Box

Shipping & Delivery

1. Delivery Coverage

Delivery is only available within Australia. Address delivery is available to the address, street, house number, city, and zip code/postcode.

2. Carriers

Orders are delivered via Australia Post, StarTrack, or CouriersPlease.

3. Shipping Costs

Standard shipping within Australia is free.

4. Delivery Timeframes

Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or there’s a problem with delivery, get in touch with us right away using whatever works for you: email: contact@elvex.com.au, contact form, or phone number: +61 485 841 927.

5. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Refunds & Returns Policy

Return Period

Customers may request a return within 30 days from the date the product is received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.

Eligible Cases for Return or Exchange

A return or exchange is permitted in the following cases:

• The item is defective or faulty
• The item does not match the product ordered
• The item was not delivered

If your case falls into one of the above categories, please contact us promptly.

How to Request a Return or Exchange

To initiate a return or exchange:

  1. Contact us using any of the available communication methods:
    • Email: contact@elvex.com.au
    • Phone number: +61 485 841 927
    • Contact form on our Get in Touch page

  2. • A description of the issue
    • Photo evidence (if applicable for damaged or defective products)

  3. Wait for confirmation from our support team before shipping the item back.

Return Shipping Address

Approved returns must be sent to:

MOUNTEVELYN VIC 3796
Australia

Return Packaging Requirements

The product must be returned in the original packaging in which it was received. The item must be securely packed to prevent damage during return shipping. Products returned without original packaging may not be eligible for refund.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable.

Refund Processing Time

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.

Refund Method

Refunds will be issued using the same payment method that was used for the original purchase. Depending on your financial institution, processing times may vary.

Non-Delivery Cases

If your order has not been delivered, contact us immediately using the available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we will offer either a replacement or a refund.

If you have any questions regarding returns or exchanges, please contact our support team. We are committed to resolving any issues in a fair and timely manner.

Payment Policy

We offer the following secure payment options:

1. Card Payments (Stripe)

Card payments are processed securely via Stripe. We do not store card details.

2. Bank Transfer

Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be dispatched until funds have cleared.

3. PayID

PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is received.

All payments must be received in full prior to dispatch.