Introducing the sleek new Samsung 636L AI Family Hub Refrigerator with its ultra-spacious 636 litre capacity and industry-leading smart technology. This French door fridge boasts a stunning matte black finish that will add a touch of modern luxury to any kitchen. The generous 386 litre fridge capacity and 250 litre freezer capacity provide ample fresh food and frozen storage for the whole family’s needs. Samsung’s exclusive Family Hub feature allows you to control your fridge, stream music, watch videos, and much more, all via the built-in touchscreen. Key features include Triple Cooling + Metal Cooling for optimum temperature control, dual auto ice makers for endless chilled drinks, and big door bottle bins and veggie boxes for maximum convenience. Slide in shelves and the CoolSelect+ FlexZone provide the ultimate in organisation and flexibility. This fridge is also equipped with Samsung’s groundbreaking AI Vision Inside, which identifies foods and suggests recipes. With its spacious storage, smart capabilities, and sleek design, this AI Family Hub Refrigerator will be the stylish centrepiece of your kitchen. The manufacturer’s part number for this product is SRF9400BFH.
Key Features
- 636 Litre total (386 Litre fridge, 250 Litre freezer)
- 3 star energy rating
- 912w x 1830h x 723d mm
- Ice and water dispenser, Dual Auto Ice Maker, Beverage Centre
- AI Vision Inside, Triple Cooling, Slide In Shelf, Big Veggie Box
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.