Premium design and excellent functionality come together with the Samsung 495L French Door Refrigerator (SRF5300SD). Keeping your fridge and freezer separately cool is the Twin Cooling Plus technology(1); this feature keeps odours isolated to each area and maintains the perfect temperature and humidity for food preservation. Power Freeze distributes a fast current of cold air into your freezer to quickly chill your frozen food. The Power Cool function similarly blows cold air into the refrigerator cabin to promptly chill food and drinks. Refreshing water is always available without the need of a tap; the built in water dispenser provides refreshing chilled water from the fridge without installation(2). The large capacity door bins allow easy access to large bottles and jugs with compromising on space. Also, the large capacity crispers provide even more space to store your favourite fruit and vegetables. The Auto Ice Maker ensures you have access to a large quantity of ice all year round(3). The exterior of the Samsung fridge comes with an Anti-Fingerprint finish; this prevents left over fingerprints from staying on the outside surface, keeping its high quality aesthetics. Constructed to fit into the Australian Kitchen this French Door Refrigerator can fit within a standard 1800mm high / 900mm wide cavity(4). (1) Based on testing comparing Samsung Twin Cooling Plus with Samsung All Around / Mono Cooling Systems. (2) On demand water from the dispenser is subject to the container being re-filled. Bisphenol A (BPA) is found in polycarbonate plastics and epoxy resins, which are often used in food and beverage containers, and has been linked with possible adverse health effects. (3) On demand ice from the auto ice maker is subject to the unit being plumbed. (4) Fits a standard 1800mm high / 900mm wide cavity. Please review full fridge dimensions to determine suitability.
Key Features
- 495 Litre total (330 Litre fridge, 165 Litre freezer)
- 3.5 star energy rating
- 817w x 1776h x 715d mm
- Non-plumbed water dispenser, automatic ice maker
- French doors, Twin Cooling Plus, big crispers, LED lighting
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.