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Roborock QRevo Edge C Robotic Vacuum

Condition:
SKU: RR-QREC02-03-WHT Categories: , , Brand:

In stock

Original price was: $1,097.Current price is: $987.

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Shipping across Australia is free

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30 days return window

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This Roborock QRevo Edge C takes cleaning to new heights. It vacuums and mops with 18,500 Pa suction power, tackling both hard floors and carpets effortlessly. The DuoDivide brush and FlexiArm side brush reach tricky spots, while the edge mopping system ensures thorough cleaning right up to the walls. With a 2.5L dust bag and 180-minute runtime, it handles big jobs without frequent emptying or charging. Smart home compatible, it works with Google Assistant and Alexa for easy control. The self-cleaning dock keeps maintenance simple. Pet owners will love its ability to tackle fur and dander. When the job’s done, this clever robot returns to its dock, ready for next time. Check out the Roborock QRevo Edge C (RR-QREC02-03-WHT) and see how it can make your cleaning routine easier. It comes with a 2-year warranty for peace of mind.

Key Features

  • 2.5 Litre bin capacity with bagged design
  • 18,500Pa Suction power, E12 filter, hard floors and carpets
  • 5200mAh battery, up to 180 min run time, 4 hour charge
  • LDS laser and structured light navigation, smart home compatible
  • Wet and dry cleaning, pet friendly, self-cleaning dock

Shipping & Delivery

1. Delivery Coverage

Delivery is only available within Australia. Address delivery is available to the address, street, house number, city, and zip code/postcode.

2. Carriers

Orders are delivered via Australia Post, StarTrack, or CouriersPlease.

3. Shipping Costs

Standard shipping within Australia is free.

4. Delivery Timeframes

Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or there’s a problem with delivery, get in touch with us right away using whatever works for you: email: contact@elvex.com.au, contact form, or phone number: +61 485 841 927.

5. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Refunds & Returns Policy

Return Period

Customers may request a return within 30 days from the date the product is received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.

Eligible Cases for Return or Exchange

A return or exchange is permitted in the following cases:

• The item is defective or faulty
• The item does not match the product ordered
• The item was not delivered

If your case falls into one of the above categories, please contact us promptly.

How to Request a Return or Exchange

To initiate a return or exchange:

  1. Contact us using any of the available communication methods:
    • Email: contact@elvex.com.au
    • Phone number: +61 485 841 927
    • Contact form on our Get in Touch page

  2. • A description of the issue
    • Photo evidence (if applicable for damaged or defective products)

  3. Wait for confirmation from our support team before shipping the item back.

Return Shipping Address

Approved returns must be sent to:

MOUNTEVELYN VIC 3796
Australia

Return Packaging Requirements

The product must be returned in the original packaging in which it was received. The item must be securely packed to prevent damage during return shipping. Products returned without original packaging may not be eligible for refund.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable.

Refund Processing Time

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.

Refund Method

Refunds will be issued using the same payment method that was used for the original purchase. Depending on your financial institution, processing times may vary.

Non-Delivery Cases

If your order has not been delivered, contact us immediately using the available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we will offer either a replacement or a refund.

If you have any questions regarding returns or exchanges, please contact our support team. We are committed to resolving any issues in a fair and timely manner.

Payment Policy

We offer the following secure payment options:

1. Card Payments (Stripe)

Card payments are processed securely via Stripe. We do not store card details.

2. Bank Transfer

Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be dispatched until funds have cleared.

3. PayID

PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is received.

All payments must be received in full prior to dispatch.