The Roborock F25 combines edge-to-edge wet-dry cleaning, seamless low-profile navigation. Spend less time cleaning and more time living. With 20,000Pa suction(1) and a 450 RPM cleaning frequency, the Roborock F25 Series delivers spotless results in a single stroke. The Roborock F25 Series features a pouch battery that offers 3 times the lifespan of the cylindrical batteries used in our previous models.(2). With a 60-minute battery life under Eco Mode, it ensures uninterrupted cleaning sessions, covering up to 410 sqm (4,413 sqft) before needing a recharge(3). Get flawless, watermark-free floors with a tangle-free brush-constant-press scraper prevents streaks, while shark-tooth blades capture hairs for a smooth, clean finish every time. No Spot Left Behind, Even Under Furniture. Power through tight spaces with a 12.5 cm flat design that keeps full suction at 0°. Its ultra-low profile reaches every corner, leaving no dust behind.(4). Smarter for Superior Cleaning. The smart sensor detects dirt levels in real-time, automatically adjusting for optimal cleaning intensity across surfaces as it cleans.(5) High Temperature Self-Washing and Drying Dock, Made Smarter. As you clean, the F25 series uses the DirTect™ module to detect the cleanliness level of the water, so it knows how much it should be self-cleaned, even before it is placed back in the dock(6). Enhanced with a low water tank and 70° swivel design, it lets you glide effortlessly around furniture and obstacles, delivering a smoother, more efficient clean. Unlock unparalleled cleanliness with intelligent hot water self-washing and drying. The omni-sealed dock optimizes drying, while smart technology anticipates the self-cleaning needs of your F25. Advanced solid-liquid-air separation technology ensures a thorough clean every time. Easily monitor the device’s performance and settings with a clear screen display, allowing for quick status checks at a glance. Receive timely notifications and updates through convenient voice alerts, keeping you informed without needing to check the device. Disclaimers: (1) Based on internal testing carried out by the manufacturer according to IEC 62885-2:2021/5.11 standards. (2)Compared with other Roborock wet-dry vacuum products launched before January 2025. Actual results may vary depending on environmental factors. (3) Based on internal testing carried out by the manufacturer. (4) Based on internal testing carried out by the manufacturer. Actual results may vary depending on environmental factors. (5) Available on Roborock F25 and Roborock F25 ACE. (6) Proactive self-washing is available on the Roborock F25 and Roborock F25 ACE models. The rest of the F25 series are equipped with a default self-cleaning mode that activates after docking.
Key Features
- 870ml clean tank and 720ml dirty tank capacity
- 200 Watt, 20,000 Pa suction, for hard floors
- Cordless design
- Wet and dry cleaning, zero-tangle roller, slim design
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.