Our Miele Guard vacuum cleaners offer the ideal combination of maximum suction power and unlimited running time – perfect for large areas. With a powerful fan, optimised airways and matching floorheads, they ensure particularly thorough cleaning. The new vacuum cleaner bag system with ComfortFit, combined with the powerful exhaust filters, delivers first-class performance and hygiene – so you can benefit from reliable, powerful cleaning. With our innovative filter technology and matching vacuum cleaner bags, you can enjoy all-round hygiene in your home – with a filter performance of 99.99%(1). The ComfortFit system makes it particularly easy to insert vacuum cleaner bags, while the secure closure ensures that no dust escapes and that the bag can be changed in a particularly hygienic manner. Furthermore, the new vacuum cleaner bags are made of more than 80% PCR. The HyClean Pure TU vacuum cleaner bags, which are compatible with the Guard L1 model series, are perfectly tailored to the appliance in question and offer outstanding performance and efficiency. The automatic ComfortFit lock system ensures a tight connection between the vacuum cleaner bag and appliance and is responsible for keeping the dust safely sealed inside – protecting the vacuum cleaner and guaranteeing maximum filtration.
Disclaimers: (1)In accordance with IEC 62885-2:2021
Key Features
- ComfortFit: developed for the highest hygiene standards
- Turbobrush: removes stubborn dirt and animal hair
- Individually selectable height and ergonomic Comfort handle
- Ideal power for every cleaning task: 4 selectable modes
- Premium design concept with stylish applications
- Active AirClean filter neutralises unpleasant odours
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.