Dyson V16 Piston Animal Submarine Wet & Dry Cordless Vacuum
In stock
$1,599
Shipping across Australia is free
New products
30 days return window
The Dyson V16 Piston Animal Submarine Wet & Dry Cordless Vacuum 496024-01 is the most powerful 3-in-1 anti-tangle cordless vacuum(1) Vacuums, Washes, Converts to Handheld. Up to 315AW of fade-free suction(2) is available with Dyson’s Hyperdymium 900w digital motor, including up to 70 minutes of runtime(7). The all Floor Cones and Sense Cleaner Head intelligently detects the floor type and automatically adapts depending on the task, with powerful performance on carpet yet gentle on hard floors. The double conical brush bar spirals hair straight into the bin. Engineered to remove and de-tangle pet and long hair up to 25 inches(4) in length. The CleanCompaktor bin compresses to hold up to 30 days’ worth of dust and debris. When emptied the bin is wiped clean, with no dust or tangled hair left behind for hassle-free hygienic maintenance(5). The Submarine 2.0 wet roller head removes dirt, spills and tough stains on hard floors, with more floor coverage and new hydration modes to tackle tougher stains. A centre blade of light is projected at 90 degrees and automatically turns on when cleaning hard floors to reveal microscopic not normally visible. The V16 Piston is a connected machine for a personalised experience via The MyDyson app, enabling access to personalised cleaning stats, analysis, advice on the machine’s performance and personalised settings(8). Disclaimers: (1) Suction tested to IEC 62885-4:2023 (Ed. 1.1) Sec 5.11 at the inlet in Boost mode. Anti-tangle performance tested with 60cm hair with the main cleaner head in Boost mode. Power comparison versus other cord-free vacuum cleaners claiming over 300AW. (2) Suction tested to IEC 62885-4:2023 (Ed.1.1) Sec. 5.11 in Boost mode at the inlet. Versus Dyson full range of vacuum cleaners. (3) Auto adapts to floor type in Auto Mode only. (4) Tested with hair up to 60cm in Boost mode. (5) Real life performance may vary. (6) Filtration tested in accordance with ASTM F3150. (7)Tested to IEC 62885-4; 2020 Cl5.101 in eco mode on hard floor. Runtime may vary depending on usage and floor type. (8) App functionality may vary per market. Requires Wi-Fi and app enabled device. Standard data and messaging rates may apply. Requires iOS version 15 or above or Android version 8 or above, and the device must have Bluetooth v4.0 or greater support. Refer to the MyDyson app for compatible voice services.
Key Features
- The most powerful 3-in-1 anti-tangle vacuum, Vacuums, Washes, Converts to Handheld
- All Floor Cones(TM) sense cleaner head
- CleanCompaktor(TM) bin
- Illuminates invisible dust
- Submarine 2.0 wet roller head
- Up to 70 minutes of runtime
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number, city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or there’s a problem with delivery, get in touch with us right away using whatever works for you: email: contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email: contact@elvex.com.au
• Phone number: +61 485 841 927
• Contact form on our Get in Touch page -
• A description of the issue
• Photo evidence (if applicable for damaged or defective products) -
Wait for confirmation from our support team before shipping the item back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was received. The item must be securely packed to prevent damage during return shipping. Products returned without original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is received.
All payments must be received in full prior to dispatch.
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