The Dyson PencilVac Fluffycones Cordless Vacuum 492714-01 has the revolutionary Fluffycones cleaner head with four conical brush bars to lift and strip hair from surfaces, so it can be easily sucked up with no tangling. Cones clean right to the edge where other shapes can’t. The Pencil Vac illuminates microscopic dust both forwards and backwards on hard floors in all directions so nothing is missed. With a 38mm handle that fits into the hand, the new slim format precisely controls a cleaner head that spins on the spot, making it easier to clean all around home. Up to 30 minutes of fade-free suction(1) is available with the advanced and swappable four-cell lithium-ion battery. It captures 99.99% of microscopic particles(2) with a fully sealed filtration system capturing dust and allergens as small as 0.3 microns(2). Dyson’s new bin emptying system reduces dust clouds by pushing compressed dust deep into the bin for hygienic emptying. The PencilVac Fluffycones connects to the MyDyson app for additional settings and maintenance guidance. Disclaimers: (1) Applies in Eco mode. Actual run time will vary based on power mode, floor type and attachments used. (2) In boost mode tested to ASTM F1977 externally at SGS America in 2024.
Key Features
- De-tangles and removes long hair
- Cones clean right to the edge where others can’t reach
- Manoeuvres and cleans in all directions
- Powered by a Dyson Hyperdymium(TM) 140k motor
- Up to 30 minutes of fade-free suction
- The slimmest vacuum with a 38mm handle that fits into your hand
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.