L30 Ultra S ensures comprehensive cleaning of hard-to-reach areas with MopExtendTM RoboSwing Technology. Its powerful 10,000Pa suction quickly picks up paper scraps, cat litter, dust, and hair. Keep pet areas clean, reduce manual cleaning, and minimize hair entanglement and ground moisture for healthier pets. Enjoy customized carpet cleaning, up to 75 days of auto-emptying, automatic mop-cleaning, hot air drying, and automated water refilling for weeks of hands-free cleaning. MopExtend RoboSwing Technology Effortlessly reach tight spots up to 4cm(1) deep by twisting and navigating around tables, chairs, and skirting boards, ensuring thorough dirt removal along edges. 13,000Pa(2) of Suction Power Unleash powerful 13,000Pa suction to tackle dirt and hair. The floating rubber brush easily manages hair, while ultrasonic carpet recognition and mop lifting enhance carpet and rug cleaning. Fully Automatic Base Station Maintain your robot vacuum effortlessly with 75 days(3) of auto-emptying, mop washing and drying, water refilling, solution adding. and more. Enjoy a truly hands-free cleaning experience like never before. Customized Carpet Cleaning Strategy L30 Ultra S offers multiple carpet cleaning modes, vacuum and mop, mop raising, intensive carpet cleaning and suction boost, carpet avoidance, and more. Letting you choose the best method for each carpet in your home. Disclaimers: (1) 4cm: Based on our in-house lab data. (2)13,000Pa based on our in-house lab data Actual performance may vary depending on the real world. (3)75 days: Based on a calculation derived from environment testing in our in house lab. Actual performance may vary depending on the real-world environment and usage
Key Features
- 3.2 Litre bin capacity with bagged design
- 13000Pa Vormax suction, HEPA filter, multi-surface use
- 5200mAh battery, fast charging, wet and dry cleaning
- Single Laser and LED navigation, app control, smart home compatible
- Pet friendly, hands-free auto maintenance, 65°C mop cleaning
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.