Say goodbye to the hassle of vacuuming and mopping with the Dreame L10s Pro Ultra Heat Robot Vacuum and Mop. This clever little robot does it all for you, even emptying its own dustbin and cleaning its own mop. With a powerful 7000Pa suction and dual rotary mops, it makes short work of dirt and grime on any surface. The advanced laser, gyro, ultrasonic, and camera sensors help it navigate your home effortlessly. You can control it hands-free with Google or Alexa, or use the app to set cleaning schedules, no-go zones, and more. The 5200mAh battery gives you up to 220 minutes of cleaning time. When it’s done, it returns to the base station to recharge, wash its mops at 58°C, and empty the 4.5L dustbin. Measuring 350 x 350 x 97mm and weighing 4.1kg, it’s the perfect size to clean under furniture. The RLL82CE comes with a 1-year warranty and everything you need to get started. Why spend your weekends cleaning when this little robot can do it for you?
Key Features
- 4.5 Litre bin capacity with bagged design
- 1000 Watt power, 7000 Pascal suction, for hard floors and carpets
- 5200mAh battery, up to 220 minutes runtime, 3.5 hour charge
- Pathfinder Technology navigation, app control, Alexa and Google Assistant compatible
- Dual rotary mops, mop self-cleaning, 58°C hot wash
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.
