Samsung BESPOKE Jet AI Ultra 400W Cordless Vacuum

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SKU: VS90F40DBG Categories: , , Brand:

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$1,699

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Powerful cleaning performance. Up to 400W Extreme Suction Power (1) Designed to help effectively capture dust, hair and debris on multiple-surfaces, the lightweight Hexajet Motor can generate up to 400W of extreme suction1for intensive cleaning. Additionally, 12 Jet Cyclones and 33 air inlets to help reduce suction loss and trap fine dust. Up to 100 minutes runtime (2) Large Capacity Battery No need to rush while vacuuming! The large capacity battery helps to maintains suction for up to 100 minutes of uninterrupted cleaning so you can vacuum the whole house from corner to corner. Auto adjusts to suit different floor types (3) AI Cleaning Mode 2.0 Once connected to Wi-Fi and registering the device via the SmartThings app, the upgraded AI Cleaning Mode 2.0 is able to intelligently identify even more environments and floor types to auto-adjust suction power and brush speed settings accordingly. Helps trap up to 99.999% of dust (4) 5-stage HEPA Filtration With a five-layered filtration system, the BESPOKE Jet AI Ultra Stick Vacuum can help trap up to 99.999% of dust, helping to prevent release back into the air. Disclaimer: (1)Based on testing by SLG Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8 standard. Measured at the inlet of the non-motorized tool when the dustbin is empty, using Jet Mode for approximately 1 minute, and a large capacity battery that is fully charged. (2)The stated run time is based on using a large capacity battery that is fully charged at the minimum power level with a non-motorized tool attached. Results may vary depending on actual usage. (3)AI Cleaning Mode 1.0 recognizes 4 usage conditions, including hard floor, carpet, mat and lifting (moving). AI Cleaning Mode 2.0 also recognizes the type of carpet, as well as the 4 usage conditions. The updated functions of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be limited in certain environments, such as when the All-in-one Clean Station is unplugged or WiFi connection is unstable or the Bluetooth connection status between the stick vacuum cleaner and the All-in-one Clean Station is unstable. In such cases, it operates in AI Cleaning mode 1.0. If AI Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean Station to a space without obstacles nearby. To enable continuous function updates, keep the Wi-Fi in the house on at all times. The ability to identify different cleaning environments and the time it takes to change the settings can be affected by environmental conditions. (4)Based on internal test in accordance with the IEC 62885-2 Cl. 5.11 standard, using Jet Mode. Results may vary depending on actual usage.

Key Features

  • 0.5 Litre bin capacity with bag on Clean Station
  • 1050 Watt power, HEPA filtration, for hard floors and carpet
  • Li-ion battery, 300 minute charge, cordless convenience
  • AI Cleaning Mode, WiFi, voice control, pet friendly

Shipping & Delivery

1. Delivery Coverage

Delivery is only available within Australia. Address delivery is available to the address, street, house number, city, and zip code/postcode.

2. Carriers

Orders are delivered via Australia Post, StarTrack, or CouriersPlease.

3. Shipping Costs

Standard shipping within Australia is free.

4. Delivery Timeframes

Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or there’s a problem with delivery, get in touch with us right away using whatever works for you: email: contact@elvex.com.au, contact form, or phone number: +61 485 841 927.

5. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Refunds & Returns Policy

Return Period

Customers may request a return within 30 days from the date the product is received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.

Eligible Cases for Return or Exchange

A return or exchange is permitted in the following cases:

• The item is defective or faulty
• The item does not match the product ordered
• The item was not delivered

If your case falls into one of the above categories, please contact us promptly.

How to Request a Return or Exchange

To initiate a return or exchange:

  1. Contact us using any of the available communication methods:
    • Email: contact@elvex.com.au
    • Phone number: +61 485 841 927
    • Contact form on our Get in Touch page

  2. • A description of the issue
    • Photo evidence (if applicable for damaged or defective products)

  3. Wait for confirmation from our support team before shipping the item back.

Return Shipping Address

Approved returns must be sent to:

MOUNTEVELYN VIC 3796
Australia

Return Packaging Requirements

The product must be returned in the original packaging in which it was received. The item must be securely packed to prevent damage during return shipping. Products returned without original packaging may not be eligible for refund.

Return Shipping Costs

Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable.

Refund Processing Time

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.

Refund Method

Refunds will be issued using the same payment method that was used for the original purchase. Depending on your financial institution, processing times may vary.

Non-Delivery Cases

If your order has not been delivered, contact us immediately using the available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we will offer either a replacement or a refund.

If you have any questions regarding returns or exchanges, please contact our support team. We are committed to resolving any issues in a fair and timely manner.

Payment Policy

We offer the following secure payment options:

1. Card Payments (Stripe)

Card payments are processed securely via Stripe. We do not store card details.

2. Bank Transfer

Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be dispatched until funds have cleared.

3. PayID

PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is received.

All payments must be received in full prior to dispatch.