Sale
eufy Robovac OMNI C20
In stock
Original price was: $999.$899Current price is: $899.
Shipping across Australia is free
New products
30 days return window
Meet the eufy Robovac OMNI C20, your new cleaning buddy that makes life easier. This smart robot vacuum takes care of floors without you lifting a finger. It’s got strong 7000Pa suction to pick up dirt from all kinds of surfaces – floorboards, tiles, carpet, you name it. The OMNI C20 maps your home in real-time, so it knows where to go and what to avoid. You can set up no-go zones and schedule cleanings through the app. It even works with Google Assistant and Alexa for voice control. When it’s done, the robot heads back to its base station to empty its 3.1L dust bag and clean itself. With both vacuuming and mopping, this little helper keeps your place tidy. The OMNI C20 runs for ages on its 3200mAh battery, covering your whole home in one go. It’s a neat package that makes cleaning a breeze. Comes with a 1-year warranty and everything you need to get started. The manufacturer’s part number is T2280T11.
Key Features
- 3.1 Litre bin capacity with bagged design
- 7000 Pascal suction, 40 Watt main unit, cleans all floors
- 3200mAH battery, app control, cordless operation
- Point laser navigation, real time and multi floor mapping
- Pet friendly, wet and dry cleaning, virtual walls, no-go zones
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number, city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or there’s a problem with delivery, get in touch with us right away using whatever works for you: email: contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email: contact@elvex.com.au
• Phone number: +61 485 841 927
• Contact form on our Get in Touch page -
• A description of the issue
• Photo evidence (if applicable for damaged or defective products) -
Wait for confirmation from our support team before shipping the item back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was received. The item must be securely packed to prevent damage during return shipping. Products returned without original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is received.
All payments must be received in full prior to dispatch.
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