Dyson’s 360 Vis Nav(TM) Robot Vacuum (304640-01) provides 360° vision in the most powerful robot(1), it sees where it needs to clean and remembers where it’s been, just like you would. 26 sensors for obstacle avoidance and dual-link suspension so it doesn’t get stuck. An extending side duct automatically redirects suction, powerful enough to capture dust and debris right up to the wall. A low profile allows the robot to clean under furniture, while an LED light ring helps it navigate in low light and corners. Clean wherever you are, control, customise and schedule your robot remotely with the MyDyson(TM) smart home app. Clean your home, whether you’re there or not. Dyson’s fully sealed HEPA filtration system traps dust and seals in 99.99% of particles as microscopically small as 0.1 microns(2). Deep cleans on all floors with full-width brush bar that cleans right to the edge. Black anti-static carbon fibre filaments extract fine dust from hard floors, stiff nylon bristles remove ground-in dirt from carpets, and soft woven nylon captures large debris, Engineered with a wide diameter to reduce hair tangling. Set you robot to Quiet mode to keep things peaceful for pets. Up to 50 minutes of run time(3) it intelligently monitors battery level and returns to dock to recharge when needed, before going back to finish the job. Set rules and routines, switch off the brush bar motor for quiet spaces and deep-pile rugs, define no-climb zones, or set areas to avoid altogether. A lifetime of easy maintenance, clean after clean, your robot will tell you when it needs attention and guide you with simple instructions. Empty the bin in a single, hygienic action. The brush bar and lifetime filter can be washed, ready to go again. Disclaimers: (1)Suction testing based on IEC 62885-4 CL5.8 and CL5.9, loaded to bin full, in Boost mode against robot vacuums (market sales data from Jan 2022 to Dec 2022). Tested in SLG Germany from 2021-2023.(2)Filtration tested against ASTM F3150 in Boost mode by independent third party, SGS US, in 2022.(3)In Quiet mode in unobstructed environment. Actual run time may vary based on power mode, floor type.(4)Suction testing based on IEC 62885-4 CL5.8 and CL5.9, loaded to bin full, in Boost mode. Tested in SLG Germany in 2021.(5)Suction power automatically reacts in Auto mode only. Microscopic dust is defined as particles smaller than 100 microns
Key Features
- 0.57 Litre bin capacity with bagless design
- 375 Watt power, HEPA filtration, hard floors and carpets
- Lithium-Ion battery, up to 65 minutes, 2.5 hour charge
- 26 sensors and 360 degree vision, app and voice control
- Wall mountable, pet friendly, sweep and spot clean programs
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.