Discover barista-quality coffee in the comfort of your own home with the Breville The Oracle Touch. This fully automatic manual coffee machine effortlessly crafts cafe-style espresso and milk texturing with the touch of a button. The sleek stainless steel exterior houses an array of intelligent features designed to help you make coffeehouse beverages like a pro. With a powerful 2400W thermojet heating system, 15 bar Italian pump and dedicated hot water outlet, The Oracle Touch delivers optimal water temperature and pressure for extracting complex flavors and aromas from your favorite beans. The built-in conical burr grinder with adjustable grind control freshly grinds beans right before brewing for full-bodied taste. With fully customizable settings, auto dosing, tamping, milk texturing and a 2.5L water tank capacity, this machine takes the guesswork out of making espresso-based drinks. The easy-to-use touchscreen interface allows you to adjust grind size, shot temperature, milk texture and volume at the touch of a finger. Store up to 8 personalized coffee creations and take your skills to the next level. Bringing café quality coffee into the comfort of your home has never been easier. The manufacturer’s part number for this product is BES990BSS. Explore the possibilities with The Oracle Touch today.
Key Features
- Manual coffee machine in stainless steel
- Dual Boiler heating system delivers simultaneous extraction & steam and a heated group head
- 2400 Watt power, 15 Bar pump, 2.5 Litre water tank
- Integrated grinder with auto grind, dose and tamp
- Programmable milk temperature and touch screen control
Shipping & Delivery
1. Delivery Coverage
Delivery is only available within Australia. Address delivery is available to the address, street, house number,
city, and zip code/postcode.
2. Carriers
Orders are delivered via Australia Post, StarTrack, or CouriersPlease.
3. Shipping Costs
Standard shipping within Australia is free.
4. Delivery Timeframes
Estimated delivery time is 3–9 business days from dispatch. If you think your order is lost or
there’s a problem with delivery, get in touch with us right away using whatever works for you: email:
contact@elvex.com.au, contact form, or phone number: +61 485 841 927.
5. Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Refunds & Returns Policy
Return Period
Customers may request a return within 30 days from the date the product is
received. Requests submitted after 30 days from delivery will not be eligible for return or exchange.
Eligible Cases for Return or Exchange
A return or exchange is permitted in the following cases:
• The item
is defective or faulty
• The item does not match the product ordered
• The item was not delivered
If your case falls into one of the above categories, please contact us promptly.
How to Request a Return or Exchange
To initiate a return or exchange:
-
Contact us using any of the available communication methods:
• Email:
contact@elvex.com.au
• Phone number: +61 485
841 927
• Contact form on our Get in Touch page
-
• A
description of the issue
• Photo evidence (if applicable for
damaged or defective products)
-
Wait for confirmation from our support team before shipping the item
back.
Return Shipping Address
Approved returns must be sent to:
MOUNTEVELYN VIC 3796
Australia
Return Packaging Requirements
The product must be returned in the original packaging in which it was
received. The item must be securely packed to prevent damage during return shipping. Products returned without
original packaging may not be eligible for refund.
Return Shipping Costs
Return shipping costs are the responsibility of the customer. Shipping fees are
non-refundable.
Refund Processing Time
Once the returned product is received and inspected, we will notify you of the
approval or rejection of your refund. For approved returns, the refund will be processed within 14 days.
Refund Method
Refunds will be issued using the same payment method that was used for the
original purchase. Depending on your financial institution, processing times may vary.
Non-Delivery Cases
If your order has not been delivered, contact us immediately using the
available communication methods. We will investigate the shipment status. If the order is confirmed as lost, we
will offer either a replacement or a refund.
If you have any questions regarding returns or exchanges, please contact our
support team. We are committed to resolving any issues in a fair and timely manner.
Payment Policy
We offer the following secure payment options:
1. Card Payments (Stripe)
Card payments are processed securely via Stripe. We do not store card details.
2. Bank Transfer
Bank transfer payments must be completed within the timeframe specified at checkout. Orders will not be
dispatched until funds have cleared.
3. PayID
PayID is available for Australian customers. Orders paid via PayID are processed once payment confirmation is
received.
All payments must be received in full prior to dispatch.